Privacy Policy
Last updated: December 2024
1. Introduction
Welcome to Dashmotion ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at dashmotion.online and use our AI photo animation services.
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Email address (for account creation and communication)
- Payment information (processed securely through Stripe)
- Photos and images you upload to our service
- Account credentials (password stored in encrypted form)
2.2 Automatically Collected Information
When you access our website, we may automatically collect:
- Device information (browser type, operating system)
- IP address and approximate location
- Usage data (pages visited, time spent, interactions)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our AI photo animation services
- To process your transactions and send related information
- To send you technical notices, updates, and support messages
- To respond to your comments, questions, and customer service requests
- To monitor and analyze usage patterns and trends
- To detect, prevent, and address technical issues and fraud
- To improve our services and develop new features
4. Data Storage and Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- Your photos are stored securely on Cloudflare R2 storage
- Payment information is processed securely through Stripe and never stored on our servers
- Passwords are encrypted using industry-standard hashing algorithms
- All data transfers are encrypted using SSL/TLS protocols
5. Third-Party Services
We may share your information with the following third-party service providers:
- Stripe: For secure payment processing
- Cloudflare: For content delivery and storage
- Replicate: For AI image processing
- Supabase: For authentication and database services
- Vercel: For website hosting
These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request a copy of your data in a portable format
- Withdrawal: Withdraw consent for data processing at any time
To exercise any of these rights, please contact us at [email protected].
7. Cookies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with small amounts of data that are stored on your device.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
8. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Your uploaded photos and generated content will be retained for the duration of your subscription. Upon account deletion or request, your data will be permanently deleted within 30 days.
9. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
By using our Services, you consent to the transfer of your information to countries outside of your country of residence, including the United States, where our servers and third-party service providers are located.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Website: dashmotion.online
- Location: Shenzhen, China